DAISY

SHIPPING

WE OFFER GLOBAL SHIPPING TO ALL DESTINATIONS

FREE SHIPPING WITHIN AUSTRALIA

FREE SHIPPING ON INTERNATIONAL ORDERS OVER A$300.00

INTERNATIONAL ORDERS UNDER A$300.00 ARE SUBJECT TO FLAT RATE STANDARD SHIPPING FEE A$30.00

PLEASE ALLOW 7 BUSINESS DAYS FOR ORDERS TO BE PROCESSED PRIOR TO DISPATCH. ALL ORDERS ARE SHIPPED VIA AUSTRALIA POST E-PARCEL

LOCAL TRANSIT 1-2 BUSINESS DAYS

INTERNATIONAL DELIVERIES ARE CURRENTLY EXPERIENCING DELAYS IN ALL DESTINATIONS DUE TO LIMITED AIRLINE CAPACITY AND GOVERNMENT RESTRICTIONS AS A RESULT OF COVID-19. FOR UPDATES ON YOUR DESTINATION PLEASE VISIT *CORONAVIRUS | INTERNATIONAL UPDATES*

HOW DO I TRACK MY PACKAGE ONLINE?

UPON SHIPMENT YOU WILL RECEIVE A CONFIRMATION E-MAIL WITH TRACKING DETAILS

LOCAL TAXES

ORDER TOTALS DO NOT INCLUDE TAXES OR DUTIES. PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, CUSTOMS DUTY) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE

SERVICE DELAYS

DAISY IS NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY CIRCUMSTANCES SUCH AS SEVERE WEATHER OR NATURAL DISASTERS. SIMILARLY, WE ARE NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY CIRCUMSTANCES RELATED TO THE COURIER ITSELF, SUCH AS CLEARANCE DELAYS

INTERNATIONAL DELIVERIES ARE CURRENTLY EXPERIENCING DELAYS IN ALL DESTINATIONS DUE TO LIMITED AIRLINE CAPACITY AND GOVERNMENT RESTRICTIONS AS A RESULT OF COVID-19. FOR UPDATES ON YOUR DESTINATION PLEASE VISIT *CORONAVIRUS | INTERNATIONAL UPDATES*

RETURNS

WE ACCEPT RETURNS FOR ANY REASON, INCLUDING CHANGE OF MIND. RETURN REQUESTS MUST BE MADE VIA EMAIL WITHIN 7 DAYS OF DELIVERY 

ITEMS MAY BE RETURNED FOR A REFUND OR EXCHANGE. PLEASE CONTACT INFO@DAISY.LIMITED TO ORGANISE YOUR RETURN PRIOR TO SHIPPING. RETURNS MUST BE SHIPPED WITHIN 7 DAYS OF AUTHORISATION

PLEASE NOTE, THE RETURN MUST BE UNWORN IN PERFECT CONDITION WITH ORIGINAL TAGS ATTACHED AND SHIPPED INSIDE ORIGINAL PACKAGING. DAISYMASK MUST BE INCLUDED IN THE RETURN FOR THE OREDER TO BE ELIGIBLE FOR REFUND

IN THE CASE OF RETURNS OR EXCHANGES NEITHER THE ORIGINAL SHIPPING COST NOR THE RETURN SHIPPING COST WILL BE REPAID. WE RESERVE THE RIGHT TO REFUSE A RETURN OR EXCHANGE IF THE MERCHANDISE DOES NOT MEET THE STANDARDS ABOVE

PLEASE NOTE, DISCOUNTED SALE ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR EXCHANGE OR REFUND

CANCELLATION

REQUESTS TO CANCEL AN ORDER MUST BE MADE VIA EMAIL WITHIN 24 HOURS OF CHECKING OUT AND MAY ONLY BE ACCEPTED AT DAISY'S DISCRETION. PAYPAL, AFTERPAY OR SHOPIFY FEES WILL NOT BE REFUNDED IN THE CASE OF ORDER CANCELLATION

ADDITIONAL INFORMATION

KINDLY UNDERSTAND WE ARE UNABLE TO PROCESS ANY CHANGES TO AN ORDER FOLLOWING CHECKOUT. REQUESTS TO AMEND SIZING OR DELIVERY ADDRESS FOLLOWING CHECKOUT WILL NOT BE POSSIBLE

PRE-ORDERS

PRE-ORDER SHIPMENT DATES ARE ESTIMATIONS AND ARE SUBJECT TO CHANGE. IF SEVERAL ITEMS ARE ORDERED TOGETHER, ITEMS WILL SHIP WHEN TOGETHER WHEN LAST ITEM IS AVAILABLE

PAYMENTS

ALL TRANSFERS CONDUCTED THROUGH DAISY.LIMITED ARE HANDLED AND TRANSACTED THROUGH THIRD PARTY DEDICATED GATEWAYS TO GUARANTEE YOUR PROTECTION. CARD INFORMATION IS NOT STORED AND ALL CARD INFORMATION IS HANDLED OVER SSL ENCRYPTION

PLEASE READ THE TERMS & CONDITIONS FOR THE PAYMENT GATEWAY CHOSEN FOR THE TRANSACTION AS THEY ARE RESPONSIBLE FOR THE TRANSACTIONS MADE

DAISY RESERVES THE RIGHT TO AMEND ANY INFORMATION, INCLUDING BUT NOT LIMITED TO PRICES, TECHNICAL SPECIFICATIONS, TERMS OF PURCHASE AND PRODUCT OFFERINGS WITHOUT PRIOR NOTICE. IN THE EVENT THAT A PRODUCT IS SOLD OUT, DAISY HAS THE RIGHT TO CANCEL THE ORDER AND REFUND ANY AMOUNT PAID. DAISY SHALL ALSO NOTIFY THE CUSTOMER OF EQUIVALENT REPLACEMENT PRODUCTS IF AVAILABLE

ALL ENQUIRIES INFO@DAISY.LIMITED