DAISY

SHIPPING

WE OFFER GLOBAL SHIPPING TO ALL DESTINATIONS

PLEASE ALLOW 7 BUSINESS DAYS FOR ORDERS TO BE PROCESSED PRIOR TO DISPATCH. ALL ORDERS ARE SHIPPED VIA AUSTRALIA POST E-PARCEL

LOCAL

FREE SHIPPING WITHIN AUSTRALIA. LOCAL TRANSIT 1-2 BUSINESS DAYS

GLOBAL

FREE SHIPPING ON INTERNATIONAL ORDERS OVER A$300.00

INTERNATIONAL ORDERS UNDER A$300.00 ARE SUBJECT TO FLAT RATE STANDARD SHIPPING FEE A$30.00

INTERNATIONAL DELIVERIES ARE CURRENTLY EXPERIENCING DELAYS IN ALL DESTINATIONS DUE TO LIMITED AIRLINE CAPACITY AND GOVERNMENT RESTRICTIONS AS A RESULT OF COVID-19. FOR UPDATES ON YOUR DESTINATION PLEASE VISIT *CORONAVIRUS | INTERNATIONAL UPDATES*

HOW DO I TRACK MY PACKAGE ONLINE?


UPON SHIPMENT YOU WILL RECEIVE A CONFIRMATION E-MAIL WITH TRACKING DETAILS

TAXES

ORDER TOTALS DO NOT INCLUDE TAXES OR DUTIES. PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, CUSTOMS DUTY) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE

SERVICE DELAYS

DAISY IS NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY CIRCUMSTANCES SUCH AS SEVERE WEATHER OR NATURAL DISASTERS. SIMILARLY, WE ARE NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY CIRCUMSTANCES RELATED TO THE COURIER ITSELF, SUCH AS CLEARANCE DELAYS

INTERNATIONAL DELIVERIES ARE CURRENTLY EXPERIENCING DELAYS IN ALL DESTINATIONS DUE TO LIMITED AIRLINE CAPACITY AND GOVERNMENT RESTRICTIONS AS A RESULT OF COVID-19. FOR UPDATES ON YOUR DESTINATION PLEASE VISIT *CORONAVIRUS | INTERNATIONAL UPDATES*

RETURNS

WE ACCEPT RETURNS FOR ANY REASON, INCLUDING CHANGE OF MIND. RETURN REQUESTS MUST BE EMAILED WITHIN 7 DAYS OF DELIVERY. PLEASE CONTACT INFO@DAISY.LIMITED TO AUTHORISE YOUR RETURN PRIOR TO SHIPPING. RETURNS MUST BE SHIPPED WITHIN 7 DAYS OF AUTHORISATION

PLEASE NOTE, THE RETURN MUST BE UNWORN IN PERFECT CONDITION WITH ORIGINAL TAGS ATTACHED AND SHIPPED INSIDE ORIGINAL PACKAGING. DAISYMASK MUST BE INCLUDED FOR THE RETURN TO BE ELIGIBLE FOR REFUND

CUSTOMERS ARE RESPONSIBLE FOR THE COST OF RETURN SHIPMENTS. PLEASE ENSURE RETURNS ARE REGISTERED WITH A TRACKING NUMBER. WE RESERVE THE RIGHT TO REFUSE A RETURN IF THE MERCHANDISE DOES NOT MEET THE STANDARDS ABOVE

PLEASE NOTE, DISCOUNTED SALE ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR REFUND

EXCHANGE

DAISY DOES NOT OFFER DIRECT EXCHANGES. YOU MAY RETURN THE MERCHANDISE FOR A FULL REFUND AND PLACE A NEW ORDER FOR THE PREFERRED ITEM(S) AT YOUR EARLIEST CONVENIENCE

CANCELLATION

REQUESTS TO CANCEL AN ORDER MUST BE MADE VIA EMAIL WITHIN 24 HOURS OF CHECKOUT AND MAY ONLY BE ACCEPTED AT DAISY'S DISCRETION. PAYPAL, AFTERPAY OR SHOPIFY FEES WILL NOT BE REFUNDED IN THE CASE OF ORDER CANCELLATION

ADDITIONAL INFORMATION

KINDLY UNDERSTAND WE ARE UNABLE TO PROCESS ANY CHANGES TO AN ORDER FOLLOWING CHECKOUT. REQUESTS TO AMEND SIZING OR DELIVERY ADDRESS FOLLOWING CHECKOUT WILL NOT BE POSSIBLE

PRE-ORDERS

PRE-ORDER SHIPMENT DATES ARE ESTIMATIONS AND ARE SUBJECT TO CHANGE. IF SEVERAL ITEMS ARE ORDERED TOGETHER, ITEMS WILL SHIP WHEN TOGETHER WHEN LAST ITEM IS AVAILABLE

PAYMENTS

ALL TRANSFERS CONDUCTED THROUGH DAISY.LIMITED ARE HANDLED AND TRANSACTED THROUGH THIRD PARTY DEDICATED GATEWAYS TO GUARANTEE YOUR PROTECTION. CARD INFORMATION IS NOT STORED AND ALL CARD INFORMATION IS HANDLED OVER SSL ENCRYPTION

PLEASE READ THE TERMS & CONDITIONS FOR THE PAYMENT GATEWAY CHOSEN FOR THE TRANSACTION AS THEY ARE RESPONSIBLE FOR THE TRANSACTIONS MADE

DAISY RESERVES THE RIGHT TO AMEND ANY INFORMATION, INCLUDING BUT NOT LIMITED TO PRICES, TECHNICAL SPECIFICATIONS, TERMS OF PURCHASE AND PRODUCT OFFERINGS WITHOUT PRIOR NOTICE. IN THE EVENT THAT A PRODUCT IS SOLD OUT, DAISY HAS THE RIGHT TO CANCEL THE ORDER AND REFUND ANY AMOUNT PAID. DAISY SHALL ALSO NOTIFY THE CUSTOMER OF EQUIVALENT REPLACEMENT PRODUCTS IF AVAILABLE

ALL ENQUIRIES INFO@DAISY.LIMITED